Terms and Conditions
The terms that apply when you use the Ralmed website. Last updated 25 September 2026.
Who we are
This website is run by Ralmed Emergency Medical Services, 89 Impala Rd, Kelvin View, Sandton, 2090, South Africa. You can reach us on 0861 725 633 or at info@ralmed.com.
Using this website
By using ralmed.com you agree to these terms. If you do not agree with them, please do not use the website.
Medical information is not medical advice
The health information on this website is general. It does not replace an assessment by a qualified health professional, and it should not be relied on as medical advice for any particular person.
In an emergency, call 0861 725 633 for a Ralmed ambulance, or the public emergency services on 10177, or 112 from any mobile.
Services, quotes and bookings
Descriptions of our services on this website are not an offer. Ambulance, training, occupational health and clinical services are provided on the terms agreed when you book or accept a quote, and those terms apply to that service.
Accuracy and availability
We work to keep this website accurate and available, but we cannot promise that it is always complete, current or free of errors, or that it will be available at all times.
Intellectual property
The content, logo and design of this website belong to Ralmed or are used with permission. You may view and print pages for your own use, but you may not copy, republish or use them commercially without our written permission.
Links to other websites
Links to other websites are provided for convenience. We are not responsible for their content, or for how they handle your information.
Your personal information
How we collect, use and protect personal information is set out in our Privacy Policy.
Limitation of liability
To the extent the law allows, Ralmed is not liable for loss arising from the use of, or reliance on, this website. Nothing in these terms limits any right you have under the Consumer Protection Act or any other South African law.
Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they last changed.
Governing law
These terms are governed by the laws of the Republic of South Africa.
Questions about these terms
Email info@ralmed.com or call 0861 725 633, and see our contact page for other ways to reach us.