About Ralmed
Ralmed Emergency Medical Services has run ambulance, accredited medical training and clinical care from one Sandton base since 2013. One team, one number, and care matched to what each call needs.
At a glance
- Operating since 2013
- Based at 89 Impala Rd, Kelvin View, Sandton
- Training accredited by HWSETA and the QCTO
- Control room answered 24 hours, every day
What we do
Emergency, training and clinical care from one team
Ambulance and clinical services are arranged wherever our clients operate, and accredited training is delivered to organisations anywhere in South Africa.
Ambulance Services
Road and air ambulance crewed by basic, intermediate or advanced paramedics, with a doctor on board where the case calls for it.
See ambulance services →Medical Training
First aid, occupational health and safety, and healthcare provider courses, accredited through HWSETA and the QCTO.
See training courses →Doctors and Clinical Care
A 24-hour GP practice in Sandton, video consultations, laboratory testing on site and care for international patients.
See clinical care →Occupational Health
On-site medical services and remote ambulance stations for employers, wherever the site is.
See occupational health →
How we work
Care matched to the call
One number for everything
0861 725 633 reaches every Ralmed service, from an ambulance to a course booking. A person answers, 24 hours a day.
The right level of care
A basic crew, an intermediate or advanced paramedic, or a doctor on board, matched to what the call needs rather than one fixed response.
Trainers who still work the road
Courses are run by paramedics who still respond to calls, so the training reflects the emergencies people really meet.
Company
More about Ralmed
Working with us, the community work we do, and the documents and processes clients and patients ask about.
Careers
Paramedic, nursing, clinical, training and control-room roles, and how to send us your CV.
See careers →Applications
Job shadowing for learners in their final school year who are thinking about a career in healthcare.
See how to apply →Community Work
The community medical response vehicle, and how we open our work to learners.
See our community work →Documents
Accreditation, company and compliance documents for clients and procurement teams.
See documents →Complaints
How to raise a complaint, what happens next and where you can take it further.
Submit a complaint →Questions
Questions about Ralmed
Where is Ralmed based?
Call 0861 725 633 or visit us at 89 Impala Road, Kelvin View, Sandton, 2090, Ralmed's only premises. Ambulance and clinical services are arranged around where our clients are, and accredited training runs at client sites anywhere in South Africa. The GP practice at the same address is open 24 hours a day.
Is Ralmed a private ambulance service?
Yes, and more besides. Ralmed is a private emergency medical service registered with the Department of Health, and it also provides healthcare funding, remote site and occupational health clinics, a 24-hour GP practice and HWSETA and QCTO-accredited training. The public ambulance service is a separate provider, reached on 10177, or 112 from any mobile phone.
How do I reach Ralmed by email?
Email info@ralmed.com for general enquiries, quotes and training bookings, and accounts@ralmed.com for invoices and statements. Add your phone number and the service you need so the right person can reply. For anything that cannot wait, call 0861 725 633, one telephone number for all Ralmed services, 24 hours a day.
How long has Ralmed been operating?
Ralmed has been operating since 2013. Today its services include healthcare funding and case management, remote site and occupational health clinics, a 24-hour GP practice with its own laboratory, accredited medical training and ambulance cover.
What services does Ralmed provide?
Ralmed provides six main services: healthcare funding and care coordination, remote site clinics, occupational health clinics, medical training, support for hospitals and medical practices, and ambulance and emergency services. The same number, 0861 725 633, reaches all of them, and a person rather than a menu answers the call.
Is Ralmed's training accredited?
Yes. Ralmed's training is accredited by HWSETA, the Health and Welfare Sector Education and Training Authority, and by the QCTO, the Quality Council for Trades and Occupations. Courses cover Basic to Advanced First Aid (formerly First Aid Levels 1 to 3), occupational health and safety, and ongoing education for healthcare providers, and they are taught by working paramedics.
Who works at Ralmed?
Ralmed's team includes doctors, nurses, paramedics at basic, intermediate and advanced levels, and ambulance assistants, supported by a control room that answers calls 24 hours a day. Our trainers are working paramedics, so the skills they teach come from real call-outs. Current vacancies are listed on the Careers page.
Where does Ralmed work?
Ralmed works with clients across South Africa. Accredited training is delivered at client sites anywhere in the country, our air ambulance flies within South Africa and across its borders, and clinics, on-site medical teams and ambulance cover are arranged around where a client operates. Tell us where you are and we will confirm what we can put in place. In a life-threatening emergency you can also call the public services on 10177, or 112 from a mobile.
How does Ralmed support the community?
Ralmed runs a community medical response vehicle, launched in 2024 to serve the Sandton area, which carries out basic checks and basic care in people's homes. We also open our work to learners through a job-shadowing programme for final-year school pupils. The Community Work and Applications pages explain both in more detail.
Talk to Ralmed
Call the control room at any hour, or send a WhatsApp and the right team will pick it up.