Ambulance Number Johannesburg
The Ralmed ambulance number in Johannesburg is 0861 725 633, answered day and night, with crews reaching the city from our base in Kelvin View, Sandton.
Calling us
How do you reach a Ralmed ambulance anywhere in Johannesburg?
Call 0861 725 633 from a landline or a mobile, anywhere in Johannesburg. A person in our Sandton control room answers and sends a crew at the level your call needs.
That crew can be basic, intermediate or advanced paramedics, with a doctor on board where the case calls for it. For bookings and questions that are not emergencies, send a WhatsApp to +27 10 226 9725 or email info@ralmed.com.
Johannesburg's public ambulance service answers 10177, and 112 works from any mobile. The ambulance number Johannesburg residents save most is the one they can remember in a hurry, so save ours now.
Our base
Serving Johannesburg from our Sandton base
Ralmed has no branch inside Johannesburg itself. Our crews work from 89 Impala Road, Kelvin View, north of the city, and cover all of it from there.
From Kelvin View, crews head south on the M1 towards Rosebank, Parktown and the CBD. The N1 Western Bypass takes them to Randburg, Northcliff and the western suburbs, while the N12 and the Soweto Highway lead to Soweto. For the eastern suburbs they use the M2 and the N3. The City of Johannesburg is divided into seven regions, and our crews cover all of them.
These are the parts of Johannesburg our crews cover every day:
Hospitals
Which Johannesburg hospitals do patients go to?
When you call the ambulance number in Johannesburg, our crews take each patient to the hospital that suits their needs and their medical aid, public or private. Johannesburg has several large hospitals, including these:
| Hospital | Area | Type |
|---|---|---|
| Charlotte Maxeke Johannesburg Academic Hospital | Parktown | Public academic hospital |
| Chris Hani Baragwanath Academic Hospital | Soweto | Public academic hospital |
| Helen Joseph Hospital | Auckland Park | Public hospital |
| Netcare Milpark Hospital | Parktown West | Private hospital |
| Wits Donald Gordon Medical Centre | Parktown | Private academic hospital |
If a patient needs a specialist unit, the crew goes to the nearest hospital that has one. Where it is clinically safe, you can ask for the private hospital of your choice.
Our services
Ambulance services we offer across Johannesburg
Emergency response is the core of our ambulance number Johannesburg service, but it is not the only reason clients in the city call us.
- Emergency response: a crew at your home, office or roadside anywhere in the city, through ourambulance services.
- Transfers between hospitals: moving a patient from, say, a Parktown hospital to a specialist unit elsewhere in Gauteng.
- Event cover: medical teams and standby ambulances for matches, concerts and functions, throughevent medical cover.
- Industrial sites: a crew stationed at plants in areas such as City Deep or Industria, through aremote ambulance station.
Why Johannesburg families save Ralmed's number
One number for the whole city. The same line covers the CBD, Soweto and the northern suburbs, and the rest of Gauteng too.
The crew your call needs. From basic life support to advanced paramedics, with a doctor on board where the case calls for it.
A private hospital of your choice. Where it is clinically safe, our crew takes the patient to the hospital you ask for.
A licensed service since 2013. Ralmed has run private emergency medical services from Sandton for more than a decade.
Local knowledge
What helps a crew reach you in Johannesburg?
A few local details make a real difference to how easily a crew finds the patient when you call our Johannesburg ambulance line.
Estates and complexes
Tell the guard at the gate that an ambulance is coming, and give us the unit number and the gate code if there is one.
The M1 and N1
On a highway, give the direction you were travelling and the nearest off-ramp or bridge.
CBD and Braamfontein towers
Say which entrance to use, and send someone down to meet the crew at the lift or the lobby.
Soweto and Alexandra
Street numbers can be hard to find at night, so add a landmark such as a school, a church or a spaza shop.
Step by step
How to get an ambulance in Johannesburg
01
Call 0861 725 633
A person answers in our control room in Kelvin View, at any hour.
02
Say where you are
Give the suburb, the street and a landmark, or the highway and the nearest off-ramp.
03
Clear the way
Warn the gate or security, switch on outside lights and keep pets away from the door.
04
Stay with the patient
Keep your phone free, and follow any advice the call-taker gives until the crew takes over.
Questions
Questions about ambulances in Johannesburg
What is the ambulance number for Johannesburg?
Call 0861 725 633 for a Ralmed ambulance anywhere in Johannesburg, day or night. That is the ambulance number Johannesburg households save for our crews. The public ambulance service in the city answers 10177, and 112 connects any mobile phone to emergency services.
Do your crews cover Soweto?
Yes. Our crews cover Soweto from our Sandton base, usually travelling in on the N12 or the Soweto Highway. Street numbers can be hard to see at night, so give a landmark such as a school, a church or a well-known shop when you call.
Can you get into estates and complexes in the northern suburbs?
Yes, but the gate needs to know we are coming. When you call from an estate in Fourways, Bryanston or Randburg, tell the guard that an ambulance is on its way, and give us the unit number and any gate code, so the crew is not held at the boom.
Which hospital will the crew take a Johannesburg patient to?
The crew takes the patient to the hospital that suits their needs and their medical aid. That might be a private hospital such as Netcare Milpark, where clinically safe, or a public academic hospital such as Charlotte Maxeke in Parktown or Chris Hani Baragwanath in Soweto.
Does Ralmed have a branch in Johannesburg?
No. Ralmed's only premises are at 89 Impala Road, Kelvin View, Sandton, just north of the city. Our crews cover all of Johannesburg from there, and the same control room answers every call, whichever suburb it comes from, so there is only one number to remember.
What should I do if the emergency is on the M1 or N1?
Call 0861 725 633 or 112, and say which highway you are on, the direction you were travelling and the nearest off-ramp or bridge. Stay well away from moving traffic, switch on your hazard lights and keep your phone switched on for the crew's call.
Can I book a transfer between Johannesburg hospitals?
Yes. We move patients between hospitals in Johannesburg and elsewhere in Gauteng, for example from a Parktown hospital to a specialist unit. Call with the patient's details, the two hospitals and the time, and we will send the crew level the patient needs.
Is the public ambulance number different in Johannesburg?
The public ambulance number is the same across the country: 10177. It reaches the public service, which usually takes patients to a public hospital. Ralmed is a private service on 0861 725 633, so you can choose which one to call.
Does medical aid cover a Ralmed ambulance in Johannesburg?
Most medical aid schemes cover emergency ambulance transport, wherever in Johannesburg the call comes from, but the rules depend on your plan. Call for the ambulance first, and we will give you the paperwork your scheme needs afterwards to process the claim.
Can Ralmed cover an event at a Johannesburg venue?
Yes. We plan medical cover for matches, concerts, conferences and functions across the city, from a risk assessment done to South African law. Send us the venue, the date and the expected crowd through our event medical cover page, and we will send a quote.
Nearby areas
Nearby areas our crews also cover
Beyond the city, the same ambulance number covers Sandton, Midrand, Roodepoort, Centurion and Pretoria. See every area on our Gauteng ambulance services page, or read how our ambulance number compares with the public lines.
Save the ambulance number for Johannesburg
One call reaches our control room from anywhere in the city, and a crew leaves our Sandton base for your address. Save the number now and share it with your household. Keep 0861 725 633 as your ambulance number in Johannesburg.