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Community Work

Beyond emergency response, Ralmed runs a community medical response vehicle in Sandton and opens its work to learners through job shadowing.

At a glance

  • Community vehicle launched in Sandton in 2024
  • Basic medical checks in people's homes
  • Staffed by paramedics
  • Job shadowing for final-year learners

The community medical response vehicle

In 2024 Ralmed launched a dedicated community vehicle for the Sandton area. It carries essential medical supplies and is staffed by paramedics, who carry out basic medical checks and basic care in people's homes.

It was set up for people who find it hard to get to a clinic or hospital, and for people who are not sure whether how they are feeling needs a trip to casualty. People living with a chronic illness can also use it for regular basic checks of their vital signs at home.

When it launched, the service was offered free of charge. [INSERT: confirm whether the community vehicle is still running, the areas it covers and whether it is still free]

To ask for a visit, call 086 1725 633 or send a WhatsApp, and the team will tell you whether a visit is available where you are.

The community vehicle is not an emergency service. In an emergency, call 086 1725 633 for a Ralmed ambulance, or the public service on 10177, or 112 from any mobile.

Learners

Opening our work to learners

Ralmed's job-shadowing programme gives learners in their final school year time alongside working professionals in nursing, medicine, paramedic work, occupational therapy and physiotherapy. They can then choose what to study with a clearer picture of the work.

Ralmed community response vehicle used in our community work around Sandton
Ralmed's community medical response vehicle used for home assessments in Sandton.
Ralmed event medical team standing beside a response vehicle at an outdoor event
The Ralmed team with a response vehicle at a community event.
Ralmed emergency medical services tent set up beside a sports field for an event
A Ralmed medical tent set up at a sports field event.

Questions

Questions about our community work

How do I ask for a community vehicle visit?

Call 086 1725 633 or send a WhatsApp, and the team will tell you whether a visit is available where you are. Describe who the visit is for and what kind of check they need, such as a vital-sign check for a chronic illness. The community vehicle is not an emergency service.

Is the community vehicle an ambulance?

No. It is a response vehicle staffed by paramedics, who carry out basic medical checks and basic care in people's homes. It does not transport patients. If someone needs emergency care or a trip to hospital, call 086 1725 633 and Ralmed will send an ambulance instead.

Which areas does the community vehicle cover?

The vehicle was launched in 2024 to serve the Sandton area. Coverage can change, so call 086 1725 633 or send a WhatsApp to check whether a visit is available at your address before you plan around it. Outside the area, the Ralmed GP practice in Kelvin View is open 24 hours a day.

Who is the community vehicle for?

It was set up for people who find it hard to get to a clinic or hospital, and for people who are unsure whether how they feel needs a trip to casualty. People living with a chronic illness can also use it for regular basic checks of their vital signs at home.

What checks can the paramedics do at home?

The paramedics carry out basic medical checks and basic care, such as measuring vital signs like blood pressure and pulse, using the essential medical supplies carried on the vehicle. If they find something that needs a doctor, they can advise you to visit the practice or arrange an ambulance where it is needed.

Is the community vehicle service free?

When it launched in 2024, the service was offered free of charge. Please ask about current charges when you call 086 1725 633 to book a visit, so you know what to expect before the paramedics arrive. The team will also confirm whether the vehicle can reach your address.

What should I do in an emergency?

Call 086 1725 633 for a Ralmed ambulance, or the public ambulance service on 10177, or 112 from any mobile phone. The community vehicle is for basic checks and care at home, not emergencies, so do not wait for a community visit when someone needs emergency care.

How does Ralmed work with learners?

Ralmed's job-shadowing programme gives learners in their final school year time alongside working professionals in nursing, medicine, paramedic work, occupational therapy and physiotherapy. Learners sign a confidentiality agreement before starting. They can then choose what to study with a clearer picture of the work. See the Applications page to apply.

Does Ralmed provide medical cover for community events?

Yes. Ralmed provides event medical cover, starting with a risk assessment in line with South African law and then supplying the mix of doctors, paramedics and first aiders the event needs. Community organisers can use the questionnaire on the event medical cover page or call 086 1725 633 to plan cover.

Ask about a community visit

Call or send a WhatsApp to ask whether the community vehicle can visit, or to find out more about job shadowing.

Call 086 1725 633 WhatsApp